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We are at your side for any questions regarding our products
And also to assist you during:
We offer you remote assistance.
Through telephony tools, screen sharing and remote connectivity, we can assist you during your various tasks, such as:
Assistance hours are deducted from your package, in 30-minute increments, on each call.
We keep track of the hours spent and provide a monthly assistance report.
You have a priority phone number, and we will answer you in less than 30 minutes in case of unavailability.
We offer on-site assistance.
You benefit from a priority phone number, we commit ourselves to come to your site within 48 hours.
We can assist you during your various works, such as:
Assistance hours are deducted from your package, in increments of 1 hour of presence on your site.
Travel expenses are invoiced for each intervention.
We keep track of the hours spent and provide a monthly assistance report.
Specialist in 3D printing. We have been designing SpiderBot since 2011. Our expertise has led us to produce tailor-made machines for industry and research.
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